Help and Support

"I've lost my photos"

A note for all new and historical customers of 'Oculus' &/or 'Martin Diamond Photography'

Sadly memory cards fail, hard drives fail or are lost or even stolen. But rest assured i have you covered, I can at any time restore your lost images free of charge for the first copy.

I store data locally and also backup to secure cloud services to ensure your data's safe and sound for future use.

Simply click contact from the above menu and submit the form, I'll be in touch shortly afterwards to discuss your requirements.

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"How can i watch my VR videos on Quest, Headsets?"

I strongly suggest you view your videos directly from the high speed pen drive provided in the package. This pen drive is able to transfer data to your device and a much faster rate then typical USB pen drives, I also strongly recommend the use of 4XVR video viewer, available through the Meta and Steam store. From experience this package is most fitting to handling the high 8k resolution.

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